Fear that privacy negatively impacts customer experience is cited by 25% of enterprise privacy decision-makers as one of their biggest challenges. Every friction point in how users access, understand, or manage their data reflects the infrastructure behind it.
1 in 4 privacy decision makers say most organizational attention and resources are directed at AI rather than privacy, even as the list of what their programs are expected to deliver keeps growing.
27% of enterprise privacy decision-makers expect their privacy team to increase collaboration with IT in the next 12 months. The programs built to handle that complexity need to work across more teams, more data types, and more use cases than ever before.

This report maps where enterprise privacy and security programs stand today, balancing organizational pressures, resource challenges, and growing expectations. Based on Forrester's latest survey data, it is an essential reality check for privacy officers, legal teams, and security leaders navigating an increasingly complex mandate.
Fear that privacy negatively impacts customer experience is cited by 25% of enterprise privacy decision-makers as one of their biggest challenges. Every friction point in how users access, understand, or manage their data reflects the infrastructure behind it.
1 in 4 privacy decision makers say most organizational attention and resources are directed at AI rather than privacy, even as the list of what their programs are expected to deliver keeps growing.
27% of enterprise privacy decision-makers expect their privacy team to increase collaboration with IT in the next 12 months. The programs built to handle that complexity need to work across more teams, more data types, and more use cases than ever before.

This report maps where enterprise privacy and security programs stand today, balancing organizational pressures, resource challenges, and growing expectations. Based on Forrester's latest survey data, it is an essential reality check for privacy officers, legal teams, and security leaders navigating an increasingly complex mandate.
Fear that privacy negatively impacts customer experience is cited by 25% of enterprise privacy decision-makers as one of their biggest challenges. Every friction point in how users access, understand, or manage their data reflects the infrastructure behind it.
1 in 4 privacy decision makers say most organizational attention and resources are directed at AI rather than privacy, even as the list of what their programs are expected to deliver keeps growing.
27% of enterprise privacy decision-makers expect their privacy team to increase collaboration with IT in the next 12 months. The programs built to handle that complexity need to work across more teams, more data types, and more use cases than ever before.

Information in Forrester publications is based on Forrester's efforts to compile and analyze the best resources reasonably available to Forrester at any given time. Opinions reflect judgment at the time and are subject to change. This report is part of a broader collection of Forrester resources, including interactive models, frameworks, tools, data, and access to analyst guidance.

This report maps where enterprise privacy and security programs stand today, balancing organizational pressures, resource challenges, and growing expectations. Based on Forrester's latest survey data, it is an essential reality check for privacy officers, legal teams, and security leaders navigating an increasingly complex mandate.
Fear that privacy negatively impacts customer experience is cited by 25% of enterprise privacy decision-makers as one of their biggest challenges. Every friction point in how users access, understand, or manage their data reflects the infrastructure behind it.
1 in 4 privacy decision makers say most organizational attention and resources are directed at AI rather than privacy, even as the list of what their programs are expected to deliver keeps growing.
27% of enterprise privacy decision-makers expect their privacy team to increase collaboration with IT in the next 12 months. The programs built to handle that complexity need to work across more teams, more data types, and more use cases than ever before.

